Saturday 3 September 2016

Onlineclues Scam

Hi Fans,

Today i would like to tell you about one online shopping company which loots people in name of selling products. The name of this company is online clues. They have chosen this name as it looks simular to shopckues regarrdibg which you must have heard.

Now let me come to the point. Couple of weeks before, while i was surfing facebook, i came across an advertisement which was regarding selling of very good T Shirts at a wuite lowe price. I got attracted towards it and quicly clicked on that link. Website opened, first i saw 3 jeans priced at 2000 approx, i did not like one of them, so i browsed for more options, 2nd option was better but still, i lked only 2 out of 3, then i went to bottom of page where decent t shirts were offered for 1099. I opened it. I saw 10 different t shirts which were really decent, and getting them at such a lower price was like win - win situation for me.
Being habitual of online shopping and taking best action, i started looking for user reviews, as they are the most essential part of online shopping which depicts real picture of product. No one can describe a product better than end users. I found user reviews at bittom of page just like other online sites. I found approximately 15-16 comments, i started reDing them all one by one. Most of them were positive and were praising product, i found 1-2 comments in which people showed negativity but the good thing was that they were regarding size. That guy ordered some other size but he got larger one. That wasn't a big problem as mistake can be done by anyone. And one more interesting thing was that they have clearly mentioned near products that they accept return within 15 days, this was also very advantageous thing for me.
So finally i ordered them and chosen cash on delivery option. They charged 100 rupees for delivering them, which was not a big deal as even adding 100 to 1099 for 10 T shirts makes 120 per t shirt which is quite low amount. Within few days, the product got delivered successfully and my father took deliveey as i was at office on that day. When i returned back home, i opened packet to check how is the product. When i opened it i found 2 polythenes containing 5-5 T shirts. I opened first one, i found 1 orange t shirt and 1 mustard like color t shirt which was not mentioned in advertisement. Size was ok and quality of product was also good. I got surprised because of all this. Then i opened second packet, in this one as well i found diffeeent t shirts and size was also much bigger then what i chose while ordering. And 2 t shirts were similar to 2 found in first packet. Alas !!!! I got looted. The delivered product was totally different from ordered one. I felt really bad. So i decided to return. Out of 10 only 3-4 were useful, rest were crap. If 1 or 2 would be useless, i would have accepted it as i would have got advantage of price.
Then same night, in my spare time i googled regarding onlineclues and i was shocked to see that first page of google was full of complaints. Then i immediately looked for return procedure. I got even more shocjed after reading there return policy. They had written that product will be taken back if customer informs within 24 hours of delivery. Here they played game with us. On priduct page they are showing 15 days time but on the policy section they are saying 24 hrs time is there, see the difference.I thought my hard earned money will not come back as they may make some excuses and can make delay. The product got delivered in morning around 11:30 and i saw it at night 9. They have also mentioned that customer care team works for 10 to 6 only. So i marked email immediately as per instructions. But still i was worried that they will be able to see it in the morning by 11:30 or not. So i searched for contact number for propmt resolution in next morning. There i found 2 mobile numbers and i got even more suspicious that they even dont have landline facility. And in there address even plot no. Is not given, so how product will reach there?
Next morning, i went to office and immediately at 10, i made call at first no. But it was coming busy, again tried after sometime, still busy, tried other no., it was also coming as busy. Then i joined my duty deciding to try again later. Then once again after 1/2 hour, i came outside of work area and tried contactibg, but still both nos. Were busy. It was looking like they have used some app to show callers that no. Is busy. I kept on trying, fortunately, second number rang, but no one picked it up. I went to work again. I checked my email id, but did not find any revert there.
I came back outside in morning break and started calling on both nos. Both always remained busy, o kept on trying, after more than dozens of trials, someone picked up second no. I confirmed co. Name , he said yes. Then i tild him whole story, he asked for time of delivery and reason for returning, he lodged complaint and gave me 4 digit complaint no. And stated that a guy from there side will come and will take product back, and after inspection of returned product, customer care team will thereself contact and will ask for account no. To transfer money. He was a haryanvi man and was speaking professionally. I was very happy after hearing all this and thanked him a lot.
Now, i started waiting for pick up guy, it was quite obvious that no one will come in 1 or 2 days, so i kept patience. Meanwhile i saw revert on my emaul as well, which is like this.
3 days passed but no one came. I already informed my father to keep a watch as someone may come anytime to take product back. My father said noone will come, they are fooling you, make comolaint in condumer court. So next day i called team again to know how much time they need to come back. Now same story repeated, i kept on trying, always found both numbers busy, after dozens of trials, this time first no. Got picked by a boy. He was professional. I told him that i am waiting since 3 days but no one came and asked what is the maximum time limit to wait for, he paused for 2 seconds and said "10 days" . i was wondering, it will take him 10 days to come from there??? As i did not have any option, i remained in hope that today he will come, i returned home from home and asked did someone come, famuly saif no. 5 th day-no one came, 6th sday no one came, 7th day, no one came and finally the 10th day as well, no one came.
My father said, i already told you son, you got doomed, no one is going to come and your money got drowned now.

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